The General Store orders are processed Monday - Friday. We aim to dispatch all orders within 24 hours.
Our deliveries are tracked and traceable. After each purchase you will receive a confirmation email with a link to your tracking number. Estimated delivery times are to be used as a guide only. The General Store cannot be held responsible for any delay caused by the chosen courier service.
Please allow the following estimated timeframes for delivery:
- Residential delivery: 1 - 3 business days
- Rural delivery: 2 - 5 business days
In Store Pick Up:
- You can collect your purchase in store during our shop hours, 7 days a week. Please let us know in your order notes when you estimate collecting your purchase.
- Please bring a copy of your purchase confirmation email.
Orders over $100 are delivered free in NZ. Orders under $100 will incur a $10 courier fee.
Please note we cannot deliver to a NZ or International PO Box address.
- International shipping is $25. If the shipping exceeds $25 due to its size and/or weight we will contact you with actual costing.
- With international shipping delivery, times can vary, and we are unable to give a specific timeframe. We will endeavour to process and dispatch orders promptly when received. Please note you are responsible for any duties which may be payable to your order.
- Please include a phone number, as it is a requirement of a tracked courier service.